Owner Help Guides
Practical guides for existing APAC vacation ownership members — from understanding your points to getting more from your annual entitlement.
Understanding Your Points
A plain-English guide to how points-based vacation ownership works: what your allocation means, how it converts to stays, and what affects your available inventory.
Use It Better
Practical strategies for APAC owners to get more value from their vacation ownership points and entitlements.
Booking Windows
Your booking window determines how far in advance you can reserve. This guide explains how APAC club booking windows typically work and what affects access.
Why Can't I Book?
Can't get the resort or dates you want? This guide explains the most common reasons APAC owners are unable to make the reservation they expect.
Banking Points
Banking lets you carry unused points from one year into the next. This guide explains how banking works, the deadlines involved, and what to watch for.
Borrowing Points
Borrowing lets you use future points to cover a current stay. Understand how it works and what to consider before using next year's allocation.
Points Expiry
Unused vacation ownership points can expire if not used or banked before the deadline. Here is how to track expiry and avoid losing your entitlement.
Cancellations
What happens to your points when you cancel a reservation, and how cancellation policies affect your next booking.
Exchange Programmes
Exchange programmes let you trade your vacation ownership entitlement for stays at other resorts worldwide. This guide explains how APAC exchange typically works.
RCI for APAC Owners
RCI is the world's largest vacation exchange network. This guide explains how APAC owners use RCI, what the fees involve, and how the exchange process works.
Interval International
Interval International is one of the two major global exchange networks. This guide explains how APAC owners use II to exchange into resorts worldwide.
Account Checklist
An annual checklist for APAC vacation ownership members to keep their account in order and avoid losing points or triggering unnecessary fees.